SERVICES

Leveraging technology with business-focused solutions that deliver.

As your single source for information technology, we are dedicated to aligning our services with your business strategy (work ‘success’ in here), allowing us to meet your needs head on.

MANAGED IT SERVICES

IT Management via expert advice, friendly service and effective support
As a Managed Services Provider (MSP) the IT services we offer facilitate faster and more economical resolution of PC and user-based service incidents. Managed Services agreements cover all customer maintenance and support calls for all covered users, PCs, mobile devices, and servers as part of the monthly fee. No additional maintenance-related costs will be incurred as long as this agreement is in place. Per-User per-month pricing ensures flexibility and offers access to our suite of services, including:

  • Access to our live Help Desk
  • Remote Monitoring & Maintenance
  • Reporting & Trend Analysis
  • Proactive Remote Support
  • Reactive On-Site support
  • Technology Alignment services
  • Virtual CIO Services

UNIFIED VOICE

Cutting edge voice and collaboration capabilities
Our Unified Voice Service is the latest in Voice-over-IP (VoIP) Telephony technology. Our wide range of desktop and conference room handsets offers many robust features such as conferencing, mobile integration, softphones, and much more. Wherever your business is located, NetTech will coordinate the infrastructure to provide the best performance at the greatest value, leveraging:

  • Cutting-edge hardware and software options
  • Significant cost savings over traditional phone service
  • Dedicated account representatives focused on your business
  • Supported by our local help-desk personnel

CLOUD SERVICES

As cloud technology has matured and Internet accessibility has improved, cloud based services and cloud based computing has become very attractive to small and medium sized businesses. Our private cloud solution is the direct result of over 20 years’ experience in delivering high-quality, secure, and reliable cloud services and computing performance. We deliver cloud platforms for our clients in a number of different ways:

  • Office365 and other distributed data solutions
  • Cloud based backup and disaster recovery (BCDR)
  • Virtual Hosted Infrastructure (VHI)
  • Virtual Hosted Desktop (VHD)

Cyber Security Services

NetTech’s Managed CyberSecurity and Compliance / HIPAA services are designed to help your company prevent security breaches and compromises, ward off unwanted intrusions, fend off internal/external hack attempts, and quickly remediate events if they do happen to occur.  Engaging our team for Cybersecurity Services significantly increases our clients’ security footprint and awareness, leading to a much stronger security posture and much lower risk, which is crucial in today’s uncertain digital environment.  Our multi-pronged approach is centered around:

  • Security Assessment: A security assessment, including HIPAA assessments, involves testing your organization’s security tools, processes, and procedures to look for vulnerabilities or deficiencies, then providing remediation steps and recommendations.
  • Endpoint and Edge Protection: Up to date and constantly monitored endpoint (workstation and email) and edge (firewall) protection is a must in today’s world, and NetTech uses industry leading technology to make sure our clients are as protected as possible.
  • Security Operations Center:  Our Security Operations Center (SOC) combines technologies, people, and processes to keep an eye on your network, then receive and analyze reports regarding threats in real-time.