If you are asked to “clear your browser cache” or “clear your browser”, it means you will be clearing out temporary files your computer has held onto while browsing the Internet.
Depending on the browser you use, clearing the cache involves different steps. Click on your browser below to view the steps in a short animation.
In Internet Explorer:
- Click the Gear icon () in the top right corner, and select Internet Options from the menu.
- In the Internet Options popup, on the General tab, find the Browsing History section and click the Delete button.
- In the Delete Browsing History popup, uncheck all options except Temporary Internet Files and Website Files, then click the Delete button.
- Click the OK button on the Internet Options popup to close it.
- Click the Menu icon () in the top right corner, and select Options from the menu.
- Use the left navigation on the Options page to go to Advanced options.
- On the Advanced options page, click the Network tab.
- Find the section labelled “Cached Web Content” and click the Clear Now button.
- Click the Menu icon () in the top right corner, and select Settings from the menu.
- Scroll to the bottom of the Settings page, and click the Show Advanced Settings link.
- Find the Privacy section, and click the Clear Browsing Data button.
- In the Clear Browsing Data popup, select a time from the dropdown (i.e., “the past day”) and uncheck all options except Cached Images and Files, then click the Clear Browsing Data button.